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How to Install the HubSpot Sales Plug-In for Office 365

The HubSpot Sales plug-in for Office 365 allows you to log emails, track opens, and access HubSpot tools directly from Outlook.

Before You Start

  • You must have a HubSpot user account with access to Sales Hub

  • You must use Office 365 / Outlook (desktop or web)

  • You need permission to install add-ins in Outlook

Installation Steps

  1. Log in to HubSpot

    • Go to your HubSpot account and navigate to
      Settings → General → Email → Connect personal email

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  1. Install the Outlook Add-In

    • Select Office 365 when prompted

    • Click Install HubSpot Sales for Outlook

    • Follow the Microsoft prompts to complete installation

    OR

    • Open Outlook

    • Click Apps > Add Apps

    • Search for HubSpot Sales

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    • Click Add

  2. Sign In

    • Open Outlook

    • Click the HubSpot icon in your inbox or email compose window

    • Log in using your HubSpot credentials

Confirm It’s Working

  • Open an email draft in Outlook

  • You should see options to:

    • Log email to HubSpot

    • Track email opens

    • Insert templates or meeting links

Common Troubleshooting Tips

  • If you don’t see the add-in, restart Outlook

  • Confirm you’re logged into the correct HubSpot account

  • If add-ins are blocked (with error message as shown below), contact your IT administrator

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