Domain registration, web hosting, email hosting, and DNS (Domain Name System) are separate but related services involved in running your businesses online presence. It's important to understand the differences between them.
Web Hosting Web hosting refers to the service that provides storage space to host the actual files that make up your website. Your HTML, CSS, images, etc are loaded from the hosting server when someone visits your domain. Popular hosting providers include GoDaddy, Bluehost, and WP Engine. Vye utilizes WP Engine.
- Vye provides web hosting services for our clients if they so choose. Our packages and any frequently asked questions can be found HERE.
DNS (Domain Name System) DNS acts as the phone book of the internet by translating domain names into the IP addresses servers understand. When you register a domain, you get access to manage its DNS records to link the domain to your web hosting server and email hosting server.
- Support requests related to hosting services or DNS with Vye can be placed through Vye''s support portal here: https://www.vye.agency/support
Email Hosting Email hosting allows you to have email addresses associated with your domain name, like "support@example.com". This service receives, stores, and sends emails connected to those addresses. Email hosting through Vye is through vyehosting.com.
- There is a separate billing and support team for these services. For assistance with vyehosting.com-related services, please see https://www.vyehosting.com/ or (480) 624-2500.
Domain Registration A domain name is the web address people type in to reach your site, like "example.com". Domain registration is obtaining the right to exclusively use that domain name for a set period, usually 1 year at a time. This is handled through registrars accredited by organizations like ICANN.
- Vye is no longer offering domain registration services. For any new accounts, you can choose to register your domain through our self serve provider at vyehosting.com or any other domain registrar of your preference.
FAQ
How to Find Out Who Hosts Your Website:
- Step 1: Talk to your IT provider or IT department. They may have insight on who hosts your site.
- Step 2: Talk to whoever manages your site. If there's an error, if the site becomes unavailable, who would you call. They like are the host or can direct you to the hosting provider.
- Step 3: If none of the above give you an answer you could try a 3rd party tool like https://hostingchecker.com/. That may help narrow it down. Organization name: field may tell you who your hosting provider is. If you're at this point and you still don't know your hosting provider start a support ticket at https://www.vye.agency/support. We may be able to provide some insight or who to contact next.
How to Find Out Who Your Domain Registrar Is Or Where DNS is:
- Use a Domain Lookup Service: Visit a domain lookup service like whois.domaintools.com or whois.icann.org. These sites allow you to search for information about a specific domain name.
- Enter Your Domain Name: On the domain lookup site, enter your website's domain name (e.g., "example.com") into the search bar.
- Review the Whois Information: The search results will show you the Whois information for your domain. This includes details like the registrant, registrar, and in most cases, the web hosting provider.
- The "Registrant" field will show you the owner of the domain.
- The "Registrar" field will show you the company that manages the domain registration.
- The "Name Servers" field will indicate where your DNS is located.
- All this info isn't always easy for the those not used to looking at it. If you have questions or concerns reach out support at https://www.vye.agency/support.