How to Clear Your Browser Cache and Use Incognito Mode

Clearing your browser cache and using incognito mode are great troubleshooting steps when you're experiencing website issues. Here's a simple guide to help you:

Clearing Your Browser Cache

For Google Chrome:

  1. Click the three dots in the top-right corner
  2. Select "More tools" → "Clear browsing data"
  3. Choose a time range (select "All time" for a complete clear)
  4. Check "Cookies and site data" and "Cached images and files."
  5. Click "Clear data."

For Mozilla Firefox:

  1. Click the menu button (three lines) in the top-right
  2. Select "Settings" → "Privacy & Security"
  3. Scroll to the "Cookies and Site Data" section
  4. Click "Clear Data."
  5. Ensure "Cached Web Content" is checked
  6. Click "Clear."

For Microsoft Edge:

  1. Click the three dots in the top-right corner
  2. Select "Settings" → "Privacy, search, and services"
  3. Under "Clear browsing data," click "Choose what to clear."
  4. Select "Cached images and files."
  5. Click "Clear now."

For Safari:

  1. Click "Safari" in the menu bar
  2. Select "Settings" → "Privacy"
  3. Click "Manage Website Data."
  4. Click "Remove All."
  5. Confirm by clicking "Remove Now."

Using Incognito/Private Mode

For Google Chrome:

  1. Click the three dots in the top-right corner
  2. Select "New incognito window."
  3. A new window will open with a dark theme and an incognito icon

For Mozilla Firefox:

  1. Click the menu button (three lines) in the top-right
  2. Select "New Private Window."
  3. A new window will open with a purple mask icon

For Microsoft Edge:

  1. Click the three dots in the top-right corner
  2. Select "New InPrivate window"
  3. A new window will open with a blue "InPrivate" label

For Safari:

  1. Click "File" in the menu bar
  2. Select "New Private Window."
  3. A new window will open with "Private Browsing" in the address bar

Testing If Clearing the Cache Fixed the Issue

  1. After clearing your cache, close and reopen your browser
  2. Visit the website that was giving you trouble
  3. If the issue persists, try using incognito/private mode
  4. If the site works in incognito but not in regular mode, you may have extension conflicts or persistent cookies causing issues