How to Clear Your Browser Cache and Use Incognito Mode
Clearing your browser cache and using incognito mode are great troubleshooting steps when you're experiencing website issues. Here's a simple guide to help you:
Clearing Your Browser Cache
For Google Chrome:
- Click the three dots in the top-right corner
- Select "More tools" → "Clear browsing data"
- Choose a time range (select "All time" for a complete clear)
- Check "Cookies and site data" and "Cached images and files."
- Click "Clear data."
For Mozilla Firefox:
- Click the menu button (three lines) in the top-right
- Select "Settings" → "Privacy & Security"
- Scroll to the "Cookies and Site Data" section
- Click "Clear Data."
- Ensure "Cached Web Content" is checked
- Click "Clear."
For Microsoft Edge:
- Click the three dots in the top-right corner
- Select "Settings" → "Privacy, search, and services"
- Under "Clear browsing data," click "Choose what to clear."
- Select "Cached images and files."
- Click "Clear now."
For Safari:
- Click "Safari" in the menu bar
- Select "Settings" → "Privacy"
- Click "Manage Website Data."
- Click "Remove All."
- Confirm by clicking "Remove Now."
Using Incognito/Private Mode
For Google Chrome:
- Click the three dots in the top-right corner
- Select "New incognito window."
- A new window will open with a dark theme and an incognito icon
For Mozilla Firefox:
- Click the menu button (three lines) in the top-right
- Select "New Private Window."
- A new window will open with a purple mask icon
For Microsoft Edge:
- Click the three dots in the top-right corner
- Select "New InPrivate window"
- A new window will open with a blue "InPrivate" label
For Safari:
- Click "File" in the menu bar
- Select "New Private Window."
- A new window will open with "Private Browsing" in the address bar
Testing If Clearing the Cache Fixed the Issue
- After clearing your cache, close and reopen your browser
- Visit the website that was giving you trouble
- If the issue persists, try using incognito/private mode
- If the site works in incognito but not in regular mode, you may have extension conflicts or persistent cookies causing issues